Your Capture Awards support desk
Support Center

Tell us what happened. We will help you get unstuck.

Account access, payments, uploads, contest questions, and technical issues all start here. Send the details and our team will follow up with a clear next step.

Email support

info@yourcaptureawards.org

Response window

1 to 2 business days

Submit a request

How can we help?

Select a topic or write a custom subject, then describe the issue.

By submitting, you agree to be contacted at the email above.

Faster Resolutions

The details that help us solve your request sooner.

We keep account safety and contest fairness in mind when reviewing support requests. A little context upfront helps us avoid follow-up delays.

Use the email connected to your account.

Mention contest, team, payment, or upload IDs when possible.

Include screenshots or exact error text for technical issues.

Common Topics

What we can help with

Pick any topic below to prefill the form subject, then add the details that are specific to your situation.

For account or payment requests, we may ask for additional verification before making changes.

Email us directly: info@yourcaptureawards.org